Fair Usage policy applies on new subscriptions starting from 14 August 2009
Fair usage policy applies currently on test basis, with the purpose of only taking statistics about customer’s consumption, connection speed will not be affected during this testing period.
Fair Usage Policy is designed to make sure your LINKDSL service is as fast as possible and reliable whenever you are connected. Some of our LINKDSL customers share their connection with their neighbors, use file sharing software and download large files like music and videos. This uses up lots of network capacity leaving less available for others. This means that the speed of your LINKDSL service is then affected. And we think it's unfair that you should not be getting good speeds when you surf the Internet because of this small number of our ‘Heavy Users’.
How will Fair Use Policy be applied on LINKDSL accounts?
Each LINKDSL Unlimited or LINKDSL Plus package has a “maximum fair usage level per month”, when a customer exceeds this level during a month, he is considered a ‘Heavy User’ & the speed of his LINKDSL connection will drop to 128kbps till the end of this month. When the new month starts, customer’s connection speed will return to normal and we’ll start monitoring his usage from zero again.
I’m a normal Internet user. Will the Fair Usage Policy affect me?
Probably not, only %5 of our customers are considered Heavy Users, so If you don’t share your connection with your neighbors, frequently use file sharing software or download large files like music and videos, then it’s unlikely that you will be qualified as a heavy user.
What are the Maximum Monthly Fair Usage levels for each package?
| Speed | Maximum Monthly Fair Usage level |
| 512kbps Unlimited | 25 GB/Month |
| 1mbps Unlimited | 40 GB/Month |
| 2mbps Unlimited | 60 GB/Month |
| 4mbps Unlimited | 80 GB/Month |
| 5mbps Unlimited | 80 GB/Month |
| 8mbps Unlimited | 120 GB/Month |
| 12mbps Unlimited | 120 GB/Month |
| 24mbps Unlimited | 250 GB/Month |
What is counted as Internet usage?
Any usage of the Internet that results in receiving data (except from specific local sites) is counted as Internet usage, that includes web surfing/browsing, any type of downloading (either peer to peer or direct downloads), email receiving, text/video/audio chatting, video/audio streaming, etc....
What are the local sites that you can access without affecting my usage count?
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Mazika.com
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Masrawy.com
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Yallakora.com
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Yallabina.com
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LINKDSL.com
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LINK0777.com
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Otlob.com
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Careermideast.com
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Does that mean my package is limited now?
At all, Fair Usage Policy Applies on Unlimited packages, even if you are a heavy user, we wont cut your internet connection, but your speed will drop to 128kbps till end of the month, this means that you have full access to the internet during that period.